2010年PMP美國項目管理考試習題及答案2

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QUEST "Paraphrasing" is most closely associated with which part of the communication process? 
A encoding 
B decoding 
C barriers 
D feedback 
E None of the above. 
參考答案：D

QUEST If a project manager communicates a verbal message to a subordinate, and the subordinate leaves without saying a word, the project manager should assume: 
A the message was understood 
B the message was not understood 
C the subordinate discarded the information 
D the information was not appropriate 
E None of the above. 
參考答案：E

QUEST Communication always makes use of. 
A symbols 
B words 
C language 
D gestures 
E All of the above. 
參考答案：E

QUEST The swiftest and most effective communications take place among people with 
A common points of view 
B dissimilar interests 
C advanced degrees 
D the ability to reduce perception barriers 
E good encoding skills 
參考答案：A

QUEST Techniques that can improve communication include: 
A establishing a single, one-way communications channel 
B avoiding face-to-face communication 
C using redundancy (i.e. saying it two different ways) whenever possible 
D disregarding the sensitivity of your receiver 
E All of the above. 
參考答案：C

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