2009年項目管理考試PMP精選試題四

申請免費試用、咨詢電話：400-8352-114

相關鏈接：2009年項目管理考試PMP精選試題三

25. The method most often used by project managers to solve conflict is—
A. Compromise
B. Confrontation
C. Smoothing
D. Negotiation
最常被項目經理用來解決沖突的方法是：  
A 妥 協的方式              
B 對話
C 消除沖突                 
D 談判

26. Which of the following factors contributes the most to team communication?
A. External feedback
B. Performance appraisals
C. Smoothing over of team conflicts by the project manager
D. Collocation
以下哪一個因素對于項目團隊成員之間的溝通意義最為重大：   。
A 來自于外部的意見反饋    
B 執(zhí)行情況評估    
C 項目經理解決項目小組成員之間的矛盾與沖突   
D 集中辦公

27. The primary communication skills you will use in working with functional managers will be -
A. Problem solving.
B. Negotiating.
C. Team building.
D. Public relations.
你在與職能經理一起工作時將使用的主要溝通技能是：
A．問題解決。
B．談判。
C．團隊建設。
D．公關。

28. A major stakeholder has requested that the project manager issue reports on the a mount of testing done throughout the life of the project, however testing is only a minor aspect of the quality control plan. it would be BEST for the project manager to:
A. issue the report as this is a major stakeholder and their needs would have been included in the stakeholder management plan.
B. do not issue the report as project resources should be expended on communicating information that contributed to success.
C. request details of the information the stakeholder needs in the report and provide that information to those handing the quality control.
D. have the stakeholder meet with the project sponsor to get the sponsor's agreement that project fund should be expended on this effort.
一名主要的干系人要求項目經理就項目生命周期整個過程進行的測試數量簽發(fā)報告，然而，測試僅是質量控制計劃的一小部分。項目經理最好：
A．因為這是一名主要干系人，其需求已經包含在干系人管理計劃內，所以簽發(fā)報告。
B．因為項目資源應該用在可以促進項目成功的信息的溝通上，所以不簽發(fā)報告。
C．要求了解干系人需要在報告內包括的詳細信息，并將信息轉交給負責質量控制的人員。
D．安排干系人與項目發(fā)起人見面，并爭取發(fā)起人同意將資金用到這項溝通工作上。

29．From the seller’s point of view, the contract is considered closed when    .
A）scope of work is complete
B）lesson learned is complete
C）the archives are completed
D）final payment is made
賣方角度，在下述情況下，合同被視為已經收尾？
A）工作范圍已經完成
B）經驗教訓已經完成
C）檔案已經完成
D）最終付款已經支付

30. During which step of procurement management would you use expert judgment?
A. solicitation
B. source selection
C. contract closure
D. solicitation planning
在采購管理那個過程中將使用專家判斷？
A．詢價
B．貨源選擇
C．合同收尾
D．詢價計劃

31. Which type of input is the primary cause of contract changes?
A. independent estimates
B. organizational policies
C. statement of work
D. change request
下述哪項輸入是合同變更的主要原因？
A．獨立估算
B．組織政策
C．工作說明書
D．變更申請
32. Evaluation criteria are an output of which process?
A. quality planning
B. risk response planning
C. solicitation planning
D. cost estimating
評估標準是下述那個過程的輸出？
A．質量計劃
B．風險應對計劃
C．詢價計劃
D．成本估算

33．Your company wants to assign a resource that is not within the project scope to your project and asks you to bill that resource to the customer. This concerns you because you get a bonus for maximizing billings to the customer.
What is the best thing to do?
A）maximize customer billings in any ethical manner possible
B）ask for the customer’s approval before adding the resource to the project scope
C）ask for clarification of the intent of adding the resource
D）remind the appropriate members of the billing organization that monetary compensation is not worth compromising the integrity of the individual or the organization.
你的公司想把一種不在項目范圍內的資源分配到你的項目，并讓你給客戶開該資源的票據。這件事讓你很擔心，因為你為最大量給客戶開票據得到一筆獎金。要做的最恰當的事是什么？
A）盡可能以道德的方式最大量地給客戶開票據
B）在把該資源加入項目范圍之前征得客戶的批準
C）請求澄清增加該資源的意圖
D）提醒出票據組織的適當人員，不值得因貨幣補償而使個人或組織的誠實度打折扣

34. Your project needs to have a major change in the equipment used on it. You know of a product that meets your needs, but you are worried that your brother owns the company that produces the product. What should you do?
A. Negotiate a good deal for the project with your brother.
B. Let the customer know of the issue.
C. Submit the bid and allow your brother to negotiate with the contracting office.
D. Eliminate your brother from bidding.
你的項目需要對項目所用的設備進行一項重大變更。你知道有一種產品可以滿足你的需求，但你擔心的是你的兄弟是生產這種產品那家公司的老板。你應怎樣做?
A．為了項目與你的兄弟協商一個好價錢。
B．讓客戶知道這件事。
C．發(fā)出招標書并讓你的兄弟與合同部門談判。
D．不讓你的兄弟參與投標。

35. You have a cost plus fixed fee contract with the customer and an arrangement with your manager whereby you will receive 10 percent of the contract fee as your payment for services. While completing the project, you discover that the actual cost will be lower than expected, thus decreasing your fee. What should you do?
A. Find ways to add tasks to the project that provide more customer benefits and increase costs.
B. Expand more of the critical path tasks so they cost more.
C. Purchase more expensive equipment.
D. Notify your manager of the probable decreased cost.
你與客戶簽訂了一份成本及固定費用合同，你的經理根據合同決定給你合同費用的10％用于支付服務。在項目將要完成時你發(fā)現實際成本低于預測，因此就減少了你的費用。你應怎樣做?
A．想辦法給項目增加可以給客戶提供更多好處的任務，以增加成本。
B．擴大關鍵路徑任務，使它們花費更多。
C．購買更貴的設備。
D．把可能減少的成本通知你的經理。

36．All of following should be done by the project manager during project control EXCEPT
    .
A) Determine that a change has occurred
B) Ensure that a change is agreed
C) Make sure all changes are approved by management
D) Manage changes as they occur
在項目控制過程中，項目經理應該執(zhí)行的工作不包括     。
A） 確定已經發(fā)生變更
B） 確保變更已得到同意
C） 確保所有變更都獲得管理層批準
D） 在變更發(fā)生時，對變更進行管理

37. Performance reports are used to provide information to stakeholders on project scope, schedule, cost, and quality. Which statement most accurately describes this process?  
a. The configuration control board receives performance reports and generates change requests to modify aspects of the project.
B. Performance reporting focuses on examining earned value analysis to determine whether cost overruns will require budget revisions.
C. Performance reporting includes status reports, which detail where the project is now; progress reports, which describe accomplishments; and forecasts, which predict future status and progress.
D. Performance reporting includes histograms, flow charts,  and bar charts  to  show network dependencies and relationships.  
執(zhí)行情況報告被用于向項目干系人提供關于項目范圍、進度、成本 質量的信息，以下哪項
最準確地描述了這一過程？
A 結構控制委員會在收到執(zhí)行情況報告后，產生變更需求以調整項目
B 績效報告?zhèn)戎赜趦糁捣治?，以決定費用是否超支，是否需要調整預算
C 績效報告包括狀態(tài)報告（描述項目的當前狀態(tài)）、進展報告  描述取得的成就）、預測（預
測未來的狀態(tài)和進展）
D 績效報告包括直方圖、流程圖、橫道圖，用來顯示網絡結構間的依存關系和相互聯系

38. During the project closeout phase, most conflict arises from——
A. Schedule problems
B. Cost overruns    
C. Technical problems
D. Working interfaces   
在項目的收尾階段，最多的矛盾來自于以下哪方面：   。
A 進度問題                                  
B 費用超支
C 技術問題                          
D 工作界面

39．A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes arc necessary?
A. Project manager.
B. Project team.
C. Project sponsor.
D. Stakeholder.
項目被項目章程的變更所困擾。確定這些變更是否必要是下述哪位的主要負責?
A．項目經理。
B．項目團隊。
C．項目發(fā)起人。
D．干系人。

40. Your new project to outsource work has been going badly. The project deliverables have changed three times, the functional managers keep removing people from the team, and the project baseline schedule has been adjusted four times in the first week. This is MOST likely due to a lack of:
A. s stakeholder management plan
B. a signed charter.
C. clear management direction.
D. a scope management plan.
新項目執(zhí)行情況很糟糕，項目可交付成果變更了三次，職能部門經理不斷從團隊內抽調人員，在第一周內，項目進度基準計劃就調整了四次。這很可能是由于缺少下述哪項造成的：
A．干系人管理計劃。
B．簽訂的章程。
C．清晰的管理方向。
D．范圍管理計劃。

41. A project manager has just been assigned t0 a project that has been in progress for two months． A team member has requested more time on a task he is working 0n．The extra time needed will not delay the project，and the customer has emphasized the importance 0f completing the project 0n schedule．Who is responsible for approving this request?
A．Senior management．
B．Functional manager．
C. Project manager.
D. The customer.
一名項目經理被分配負責一個已經執(zhí)行了兩個月的項目。一名團隊成員要求更多的時間來完成手頭正在做的工作。所需要的額外時間將不會對項目造成延遲，客戶已經強調了按照進度計劃完成項目的重要性。誰負責批準該要求?
A．高層管理層。
B．職能部門經理。
C．項目經理。
D．客戶。

42．To ensure the project team provides the functionality the customer expects in a new piece of software, the PM asks the customer for sign-off on the design criteria. These documents are   .
A）technical specification
B）performance specifications
C）product descriptions
D）quality assurance
為了保證項目團隊提供給客戶軟件產品的功能使客戶滿意，項目經理讓客戶在設計標準上簽字，這份文檔是   。
A）技術規(guī)范
B）性能規(guī)范
C）產品描述
D）質量保證

43. The quality management plan describes all the following except the   。
A. Method for implementing the quality policy
B. Project quality system
C. Organizational structure, responsibilities,  procedures, processes, and resources needed to implement project quality management  
D. Procedures used to conduct trade-off analyses among cost, schedule, and quality
質量管理計劃說明以下各項，除了    。
A 執(zhí)行質量政策的方法
B 項目的質量體系
C 組織機構，職責，程序，流程，和進行項目質量管理所必需的資源
D 對成本 進度和質量進行權衡分析所依據的程序

44. Quality assurance consists of the   。
A. Activities in the quality system designed to provide confidence that the project will satisfy relevant quality standards
B. Actions taken to increase the effectiveness and efficiency of the project to provide added benefits to the Project stakeholders
C. Identification of the quality standards that are relevant to the project and determination of ways to satisfy them
D. Processes needed to ensure that the project will satisfy the needs for which it was undertaken
質量保證包括   。
A 質量體系中那些旨在確保項目符合相關質量標準的活動
B 為提高項目的效率和效益從而增加項目干系人收益的工作
C 確定與項目有關的質量標準，確定滿足標準要求的途徑
D 為確保項目達到其需要滿足的要求而進行的流程

45. Which of the following is an output of quality control    。
A. Statistical sampling
B. The quality management plan 
C. Work results
D. Process adjustments
以下哪項是質量控制輸出    。
A 統(tǒng)計取樣
B 質量管理計劃
C 工作結果
D 流程調整

46. Work results, an input to quality control, include    。
A. Process results
B. Product results  
C. Process and product results
D. Operational process redesign
作為質量控制的輸入項，工作結果包括：   。
A 流程結果                             
B 產品結果
C 流程和產品結果         
D 操作流程的重新設計

47．Contingency plan involves   .
A）defining the steps to be taken if an identified risk event should occur
B）establishing a management reserve to cover unplanned expenditures
C）preparing a stand-alone document that is separate from the overall project plan
D）determining needed adjustments to make during the implementation phase of a project
應急計劃涉及   。
A）定義在風險事件發(fā)生時應采取的步驟
B）建立管理儲備對未計劃的支出進行管理
C）準備一個獨立于整個項目計劃的文件
D）決定在項目執(zhí)行階段需要進行的調整

48. Management assigns you to be the project manager of a project that crosses functional lines and is designed to operate at 6-sigma levels. The sponsor has given you cost and schedule requirements. Which of the following would NOT be an appropriate action on your part?
A. Accepting the requirements.
B. Evaluating the project risks.
C. Creating a detailed estimate.
D. Working with the team to come up with a project plan.
管理層任命你為一個跨越職能部門的項目經理，項目將按照六西格瑪水平執(zhí)行。發(fā)起人提出了成本和進度計劃要求。下述哪項將不是一項合適的行動?
A．接受要求。
B．評估項目風險。
C．制定詳細估算。
D．與團隊成員一起，制定項目計劃。

49. During project execution the project manager and project team will experience performance variances and be required to take corrective actions. These corrective actions may be of assistance to other project managers and should be shared and documented through    。
A. Change control board
B. Steering committee
C. Quantitative risk analysis
D. Lessons learned process
在項目執(zhí)行期間項目經理和項目團隊會出現績效偏差必須采取糾正行動這些糾正行動可能對其他項目經理有所幫助應該分享并記錄歸檔借助于    。
A. 變更控制委員會
B. 指導委員會
C. 定量風險分析
D. 經驗教訓學習過程

50．You are managing a project that involves working in various locations. Past projects have failed at one of the field locations. Your INITIAL action should be to   .
A． Increase management reserves for potential problems
B． Identify potential risks and their probability
C． Increase resources at the field location
D． Adjust the scope and close the field office
您正在管理一個涉及在多個地點開工的項目。以往的項目在某個現場已經失敗。您最初的行動是   .
A 增加應付潛在問題的管理準備金
B 查明潛在風險及其概率
C 增加現場的資源
D 調整范圍和關閉現場辦事處