小資料：108個兼容ITIL的工具列表

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Alert                  http://www.alertit.com
AllFusion Endevor            http://www.ca.com
AllFusion Harvest CM            http://www.ca.com
Altimax ITDesk            http://www.altimax.co.uk
Altiris Lifecycle Management      http://www.altiris.com/
Aperture VISTA            http://www.aperture.com/solutions/data_center_solutions.html
Aexis IT Service Management      http://www.aexis.nl/
Artemis                  http://www.getronics.com/
ASG-IMPACT            http://www.allensysgroup.com/
Asset Insight            http://www.tangram.com/
ASSYST                  http://www.axiossystems.com/
BillingWare            http://www.ioag.com/
BridgeTrak Suite            http://www.kemma.com/
ChangeMan ALM?            http://www.serena.com/
Change Manager            http://www.cyberlan.nl/produkten/ChangeMan.html
Clarify ClearHelpdesk      http://www.clarify.com/
ClientProof            http://www.mproof.nl/
Clientele.NET ITSM            http://www.mproof.com/
Crimp                  http://www.itracs.com/
Customer IXCHANGE            http://www.custixchange.com/
CustomerQ                  http://www.quintus.com/
DKHelpdesk/DKInventory Mgr.      http://www.dksystems.com/
Dimensions                  http://www.merant.com/
Epicor Clientele            http://www.epicor.com/solutions/clientele/
eService                  http://www.magic-sw.com/
eService, eAsset, eConfigurator http://www.e-carisma.com/
Enterprise Service Desk (ESD)      http://www.rekar.co.uk/
ExpertDesk*            http://www.mansystems.nl/
Firstwave eSupport            http://www.firstwave.net/
FootPrints                  http://www.unipress.com/
Hardcat                  http://www.hardcat.com.au/
Heat                  http://www.frontrange.com/
HEAT Powerdesk            http://www.cyberlan.nl/produkten/Powerdesk.html
HelpDESK                  http://www.helpdeskpro.net/
Helpdesk/Asset/etc. Expert      http://www.aim-helpdesk.com/
HelpDesk Suite            http://www.touchpaper.com/
Helpline/Insite            http://www.brainforce.com/
HelpMatics            http://www.helpmatics.com/
HelpSTAR                  http://www.helpstar.com/
HelpTrac                  http://www.helptrac.com/
isiSolutions            http://www.cyberlan.nl/
IncidentMonitor?            http://www.monitor247.com/corp/scripts/main.asp
Infra Enterprise            http://www.infra.com.au/
iET ITSM                  http://www.iet-solutions.com/
IT Service Management            http://www.frontrange.com
TotalView                  http://www.itheon.com/
Syschecker            http://www.itheon.com/
HP OpenView IT Service Manager  http://openview.hp.com/itsm
HP OpenView Service Desk      http://openview.hp.com/products/servicedesk
iAM: Apllications            http://www.itheon.com/
iAM: Servers            http://www.itheon.com/
iAM: Networks            http://www.itheon.com/
iAM: Storage            http://www.itheon.com/
iAM: QoS                  http://www.itheon.com/
iAM: Servers for Emergency Repair  http://www.itheon.com/
iCan Provider Suite            http://www.icansp.com/
iDESK OSM                  http://www.idesk.com/
IncidentMonitor?            http://www.nilex.se/uk/index.html
Invantive Tact            http://www.invantive.com/
InfraActive            http://www.infraactive.com/
IRC                  http://www.irc-online.co.uk/
Knowledge Bridge            http://www.molloy.com/
LBE Helpdesk            http://www.lbehelpdesk.com/
Magic Service Desk            http://www.remedy.com
Magic Total Service Desk      http://www.magichelpdesk.com/
Marval MSM                  http://www.marval.co.uk/
Mirror                  http://www.gcj.nl/
MotiSuite                  http://come.to/motisuite/
MultiHelp                  http://www.sio.com/sio_product_features.html
netViz                  http://www.netviz.com/
NilexPlusOpenSer            http://www.openser.com/
OMEGASOFT                  http://www.omegasoft.de/
OmniTracker            http://www.omninet.de/
PeopleSoft Enterprise Help Desk      http://www.peoplesoft.com/
Peregrine AssetCenter      http://www.peregrine.com/
Peregrine InfraCenter for workgroups  http://www.peregrine.com/
Peregrine ServiceCenter      http://www.peregrine.com/
Point of Business (POB)      http://www.wendia.com/
PSM                  http://www.digirent.nl/
Quetzal|sc            http://www.datawatch.com/
QSM                  http://www.datawatch.com/
Qualiparc Suite            http://www.qualiparc.com/
Quism                  http://www.quism.com/Remedy
IT Service Management Suite      http://www.remedy.com/
Respond                  http://www.initsoft.co.uk/
ServiceCenter            http://www.peregrine.com/
SiteHelpdesk            http://www.sitehelpdesk.com/
Siebel 99 Service            http://www.siebel.com/
Siebel Employee Service suite      http://www.siebel.com/
SupportLine            http://www.logical-software.com/
Supportwizard            http://www.supportwizard.com/
Supportworks ITSM            http://www.hornbill.com/
Tivoli Service Desk            http://www.peregrine.com/tivoli
TOPdesk                  http://www.topdesk.nl/
TOPdesk Lite              http://www.topdesk.nl/
Touchpaper Vega            http://www.touchpaper.com/touchpaper/index.cfm?location=product%20
Track-IT                  http://www.blueocean.com/
Unicenter Asset Management      http://www.ca.com/
Unicenter Argis            http://www.ca.com/
Unicenter Software Delivery      http://www.ca.com/
Unicenter ServicePlus Service Desk  http://www.ca.com/
Vantive HelpDesk            http://www.peoplesoft.com/
Vantage                  http://www.compuware.nl/
viaTIL                  http://www.viadyne.com/
Visionael NET            http://www.visionael.com/
Wendia POB            http://www.wendia.com/
Wireless Service Desk      http://www.ultracomp.nl/
WhiteStone Service Desk (WSD)      http://www.whitestonenet.com/pdt_svs_desk.html

來源：it治理